Thanks for the replies, John, I am down as administrator, tried right click anyway but no joy. Grishka, I too discovered the 19299 file but that didn't work. Still the same OS and PC, never had problems with crashes, BUT I have recently increased the RAM which now I suspect might be the problem, but I think I would rather have more RAM so looks like I will just have to dump Picture It if I can't get round it. Thanks anyway
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