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User Name Thread Name Subject Posted
GUEST,Sol Elixir Guitar Strings (66* d) RE: Elixir Guitar Strings 25 Mar 21

I bought a set of Elixirs of EBay(and yes,I know). Anyway, the top E string just wouldn't tune up. Whenever it reached the right pitch it stretched and went way out of tune.(Much more than the expected bedding-in stretch). After around a dozen re-tunes over several minutes, it snapped at the machine-head post.
I have emailed Elixir Customer Service four or five times since the start of the year for comment however, apart from two auto-replies of "We'll be in touch" I've had no reponse whatsoever. Even allowing for Covid, this is a pretty poor show re. customer relations. Has anybody else had the cold shoulder treatment from Elixir? I've been using their strings regularly for the past 10 years or so, but no more - finito.

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