As I live in a block of flats, I was watching the delivery app like a hawk all afternoon, so I am really peeved about being let down and make sure I am in the street to flag the driver down.

Many drivers are paid on a per delivery basis so they lack the incentive to respect customers and take an extra 2-3 hours to do a delivery run from the depot and pack just to deliver one package for about £1 or less, but that is an issue between workers and management - who does or doesn't get paid for the overtime is not the customer's problem. Also DPD could quite easily pay for a dispatch driver to make the delivery this evening. I am sure there are minicab drivers who would appreciate £20-£30 easy money.