Amazon agony continues. Yesterday, I tried to have my Audible account "migrated" (as they say) from the US Amazon system to its Canadian analogue. I initiated the process with the American side, not knowing any better, and the agent at the other end of an absolutely terrible connection seemed to have achieved the objective after what felt like hours of twiddling but was actually about 20 minutes. Today, I have no Canadian Audible account, no credits, and no library. Over more than 15 years of dealing with Audible, Edmund and I accumulated more than 1,000 audiobooks, and they all seem to have vanished into the ether. The Canadian customer service agent has a magnificent Jamaican accent. His American colleague is a mush-mouthed individual whose accent I can't place, and can barely understand unless he speaks very, very slowly. I'm very tired of Audible's hold music, about 16 bars of a complicated piano concerto that requires at least another 16 bars to come to some kind of resolution. Meanwhile, in another part of the forest, my bank has stopped communicating with Quicken, the money-tracking software I use. I am very tired of the 21st century. I would like to go back to, say, 1981 for a nice rest.
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