We've been to Shrewsbury many times (did the first twenty festivals!) and loved it.
Not so keen on the new layout post COVID (though understand the reasoning). Instead of three marquees there is now a main open air stage which is at the far end of the site from the other main stages. So if the artists you want to see are across all three stages it's more difficult to get around - especially as you have to carry your chairs! We were lucky the year that we went with this new arrangement that almost everyone we wanted to see was on the open air stage and it didn't rain.
We'll only be going again when the line up is truly exceptional (in terms of our tastes) but it is very well organised, friendly and has fabulous bars so I'd recommend it to anyone who doesn't mind risking being rained on.