" I actually agree with a lot of what you say, but not with the same 'Well that's just the way it is' kind of complacency."

Excuse? Complacency? No, understanding. You try your best and you look hard at your failures to try to understand them. You can't assume you're never going to fail again. Even when we try to avoid the old mistakes, they have a wonderful way of showing up in new clothes.

9/11 was preventable the way my first marriage was -- all the clues were there for anyone looking backward.