You are probably right about the Grumpy Flakes, Stilly (though they do wonders for the digestion, of course; I prefer them with soft fruit and low-fat cheese at this time of year; maybe a spot of honey if I can get the bloody bees to behave).

It's important, though, that people learn how to ask questions so that they have a reasonable chance of getting a helpful answer. That means -in the case of technical issues like this- describing in tedious detail not just the symptoms that they are worried about, but also anything they have done between not having those symptoms, and first noticing them. Almost all problems with computers, internet-related or not, are the result of something that the user has done themself. The malicious hacker is little more than an imaginary bogey-man in most cases; a convenient scapegoat for personal incompetence.

Until we are given the promised details, all we can do is guess; and that will just confuse Gypsy and her friend to no useful purpose. The main advantage of asking this sort of question in a music forum is that we aren't as fussy about the technical stuff as a technical forum would be; but the downside is that we don't know as much.

Horses for courses, really. Or bees.