Bruce, that sounds REALLY good!

Okay, I have another one. There are people in my office who don't know how to use the computers & printers assigned to them. They haven't a clue. A coworker told me yesterday her printer wouldn't do envelopes. I said, look for the little envelope icon on your printer (I showed her the one on mine so she'd know what to look for.) She never came back so I guessed she'd figured it out.

This morning she went to the receptionist and told her the same thing. I said, don't you have the manual that came with your printer? No, she said. So I went to go look at it, and there on the side, plain as day, was the envelope icon. She said she'd seen it but she didn't think it looked like an envelope.