As I stated elsewhere in this thread. my experience with Elderly has always been great.....and it still is. I am sure that Mark is aggravated and perhaps he just fell through a crack in the system that happens every now and again in even the most friendly and diligent of companies. I know from experience how that can happen. I am equally happy to see Stan's response here and am sure he will fix whatever has gone wrong so that it doesn't happen again.

Spaw