No, he's telling you one can always appeal a decision made by him to the one who delegated it to him.    In Joe's case, as far as Mudcat is concerned, that would be Max.

In the US, this would be standard, chain-of-command procedure. If one doesn't like what someone can do for one, one asks for their supervisor. I dunno how it is in the UK on that score-- but since the people involved are in the US, it would be logical to expect it to work like this.

~S~