I suppose it might depend upon the "one question". I can think of some questions that would deserve to be shot down. But assuming it wasn't one of those, she presumably ran up against one of the small number of toerags who hang around here, and that's a shame.

I think most people have learnt that in any social encounter - and this is a social encounter of a strange sort - it's well worth hanging on a little, rather than judging by the first impressions, even when they are unpleasant.

Jane Austen wrote a book about that.

Generally speaking this is the most genuinely, even overly, helpful collection of people I have ever come across.