user.exe and kernel32.dll (I'm assuming you made a typo) are Windows system files. orgapi.dll appears to belong to Lotus Start suite.

I've found one page that says "Suite Start Icons appear on the taskbar when you start Windows. It's required or you'll get error messages like Unable to load Organizer APl file: orgapi32.dll".

Perhaps if your AV is upto date (check it even though you have only just downloaded it just in case it did't auto-update as most do) and show clean, re-insatlling Lotus would provide a solution.

Jon