I have both experience of Govt depts and disabled people. Which is what drew my interest to this thread.

I still maintain that the phrasing you quoted is most likely heard within a Dept behind closed doors, but not sent to an applicant, because of exactly the kind of reaction it has caused.

But we digress. Sage said her daughter was being discriminated against by the Australian Govt. We have as yet been given absolutely no evidence to support this.

I am not being contrary. I am one of lifes campaigners and will fight tooth and nail if I believe an injustice has occurred. But for me to be committed to a cause, I need to believe in it 100%.