If someone asks for help I have every right to ask why. Based on the facts presented I can make a decision. Is that so very unreasonable?

If I had recieved such a letter I would be quoting it to anyone who would listen and could help.

If as you say the contents of it are 'irrelevant', why was it ever mentioned. Especially as it is from a Govt of a country that she does not wish to reside in?