I think that online tutorials may be your/her best bet, Joe..I don't actually know of a 'program' that does that....but I suspect a Google search for "basic computer tutorial" with clever additions will bring up something..

and...if it turns out that columns are a serious issue, I DO have a program that is specially designed to mess with columns and related issues...Wordpad is useless for most of that...

(p.s.--say hello to Debbie for me!)