Oh how I long for an answerphone that plays the 4 seasons..... we don't have such a luxury in our office, the phone has to be covered from 8.30 am to 5.00pm, every day we are open. There is only one public number for my department, but it's on every directory in the country so we get calls for every single Inland Revenue department you can think of... and a few more you wouldn't dream of!

I can spot a telemarketer by the click and pause on the line (presumably as the computer kicks in or the satelite link from India warms up).. so I just go into my 'I've got double glazing, we don't need a mortgage, we have all the insurance and facia boards we'll ever need and we're happy with our utilities... did I miss anything?'

It usually gets a laugh!

LTS