Hi Nutty.

There were 3 problems

1. no hot water (which is now fixed) - Now you said this was because the gas pressure was too low. No he wouldn't have checked that before he left. I certainly wouldn't have waited around for the water to heat up before leaving a job. That would add and hour or so to the cost of the job. It would be much cheaper for both of us for me to come back and fix it (at my cost of course, if I'd made a mistake).

2.hot water entering the radiators from the wrong end - bypassing the thermostats. - Now did HE connect the pipes up wrongly? He certainly should have checked that. Did that myself once, but checked it before I left the job. Had to put in a couple of hours unpaid overtime to fix it. It was a real pill 'cos I had to drain the tank and pump it out of the basement.


3. very poor water pressure on the bath taps ..... only a problem since the new boiler was fitted. - Strange problem that, not something that I would think could happen, unless of course it was related to problem 2.

Questions for you. Did he come back when you called him about the problems? Were any of the problems HIS fault? If so did he fix them?