I've had Jez on my show (he stayed in the area an extra night to do my program) and I also had the pleasure of serving as MC when he appeared at a local coffeehouse. He was a real gentleman and very nice to everyone.

One thing I have noticed at coffehouses, everyone hears things differently. I usually sit near the soundboard and people will come up complaining it's too loud and a minute later someone will complain that it is too low. It is hard to expect an artist or a soundperson to adjust to every single complaint. You have to trust their ears and judgement as well.