Too bad more people couldn't see this...it's quite well done. For those who missed it, this was a "documentary" video, ostensibly created by Microsoft for IT professionals, about a new initiative called WE-SYP (We share your pain.) The idea is that whenever an error message occurs on an end-user's machine, a signal is sent to a central office identifying the Microsoft programmer who was responsible for the bug that caused the error. He or she then receives a response through a specially constructed chair--either two needles jab him in the butt, a "mild" electric shock comes through the armrests, or the back of the chair flips back and then forward, banging him in the back. Lots of earnest programmer/administrator types with deadpan explanations of how the system works.

Aloha,
Mark