Rapaire - One lady entrepreneur was selling tumbleweeds to the easterners a few months ago. Doing a thriving business, and got a great writeup in one of the newsrags.
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Iced coffee is fine, although I don't do it often. The problem is that few commercial places move enough of it to prepare for it, so they pour hot coffee over ice. The coffee needs to be brewed and cooled immediately while fresh, at least to room temperature but preferably to refrigerator temp. Add the ice only when ready to serve. People who like it, who don't "doctor up" their hot coffee, do seem to prefer a shot of milk and often a dab of sweetener. My problem with iced coffee is that you seem to drink it instead of sipping, and it's hard to stay with it all day like you can with hot brew.