Thanks so much everyone for all the helpful input. I have just tried to register, but have not been able to because when I click the Account link in my Norton window, it won't let me Log On, and nowhere else in all the links either on my Norton window or on their main website can I find how to register. (There isn't a "Register" option as such in my Norton menu and the other likely categories, such as Help & Support, all lead me nowhere).

It admits that my sub is good for the upcoming year, it admits that I correctly activated the product, but when I try to Log On in order to register (while I'm already online, via dial-up) it just says You Are Not Connected To the Internet, though I AM. So it won't let me in to set up an account or go through the registration process. I've clicked every link on their website, including the site index, and can find no other way of registering. (Have activated Java & all that...)

This of course is in aid of trying to get my live updates to download and stop telling me my sub is expired & refusing.

I've now spent an hour of phone time chasing this and I'm still no nearer being able to register. Sorry to keep hassling everyone but this is getting unreal. I run a small business from home (rural Ireland) and really need to get this sorted. Thanks again for the useful commentary -

Bonnie :-|