Symantec recognised problems with Win XP Service Pack 1:


Norton Internet Security or Norton Personal Firewall 2002 and Windows XP Service Pack 1

You applied Service Pack 1 (SP1) for Windows XP (Home or Professional), and now you encounter various problems with Norton Internet Security (NIS), Norton Personal Firewall (NPF), or Norton Internet Security Professional (NIS Pro) 2002.

http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/ 46883463d5efbecc85256ee600556cc2/d2f29a7c7d8729b285256ede00518dc1? OpenDocument&src=bar_sch_nam&seg=ag

Norton Internet Security or Norton Personal Firewall 2002 and Windows XP Service Pack 1

Situation:
You applied Service Pack 1 (SP1) for Windows XP (Home or Professional), and now you encounter various problems with Norton Internet Security (NIS), Norton Personal Firewall (NPF), or Norton Internet Security Professional (NIS Pro) 2002.

Solution:
Symantec is aware of this problem, and there is no solution at this time. We will continue to track this problem, and this document will be updated when new information becomes available or a solution is found.

As a workaround, ensure that SP1 for Windows XP (Home or Professional) has already been applied, and then uninstall and reinstall NIS, NPF, or NIS Pro 2002.