Joe, I had the same experience with BK, going on 20 years ago. After a late ending course at the local branch of a college (still take a class as a Grandpa' a couple times a year), I stopped by the "King and ordered a simple Burger. I watched as rhey took one, already wrapped, from a storage unit and tossed it into a Microwave. I asked "is that my burger and what are you doing to it?" They said they were reheating it. I told them I could have gone on home and done that, the reason for stopping was not to get reheated food. They run their 'open chain broiler' several times a day and precooked all the burgers.

Have not been back since. The only way to get a decent or good burger is a privately owned joint where you will have to pay $8 - $12. I would rather do this twice a month than have a McDucks, BK, etc., twice a week.