Old Guy, I'm also capable of learning from the experiences of others. When my one experience with Wal-Mart precipitated stories from several people who'd had similar experiences, and I read that this sort of experience is wide-spread, wouldn't it have been pretty dumb of me to go blundering back to Wal-Mart to repeat the experience?

This is why people read such magazines as Consumer Reports--to learn what other people's experience has been with various products and services. If I read that a large number of car-buying consumers have had trouble with their BelchFire V-6 and Consumer Reports rates the BelchFire way down the list, wouldn't it be pretty stupid for someone to dash out and buy one?

Case closed!

Don Firth