Yes, I just looked at the Norton web page, and their price for a subscription renewal (if in fact you can do it, they make very difficult and even hide the renewal link in the smallest type possible) is $19.99 versus the $29.99 they were going to charge me for automatic renewal - no thanks!

When I ordered a renewal for my anti-virus last year, I found that the key they sent me didn't work. When I emailed support, they told me to do exactly what I had just told them I did that didn't work. I then cancelled their charge to my credit card - my credit card company was very obliging. That's when I decided to have nothing more to do with Norton. So if they do charge me again, I will get my credit card company to cancel as before, and also to refuse any further charges from Norton.

Oh and further, they said in their email informing me of automitic renewal - "However, cancelling the auto renewal feature will leave you at significant risk of becoming unprotected from the latest security threats. Also, please note that you must turn off the auto renewal feature by November 27, 2006 to avoid the automatic charge." Is that some sort of protection racket worthy of the Mafia?

What a bunch of scum-bags!

S. in Seattle