Words to live by in online flame wars:

"I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant."

"Everything that irritates us about others can lead us to an understanding of ourselves."

"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."

For Shambles:

"Be who you are and say what you feel because those who mind don't matter and those who matter don't mind."

On forum changes to make things better:

"Take care to get what you like or you will be forced to like what you get"

For Max's Management Team:

"Censure acquits the raven, but pursues the dove."