Telling the kid that the nurse was going to get a stick to hit him was way out of line, too. Hospitals can be scary enough when you're a patient. The kid may be a patient one day, and he needs to feel comfortable, not terrified of the nurses and doctors. As a former cop, I had a lot of parents come up to me with unruly kids and say something like "Tell him what you do to bad little boys". I assume the answer they wanted was "I take them to jail". My answer always was "I arrest their parents for not being able to properly raise their kids". I didn't make any friends that way, but I refuse play the roll of boogey man for parents that can't reprimand their own kids.