Thanks, Jenny, that's right, a right click brings up nothing. Thanks, though, SRS. I had thought of the resolution, too, but can't seem to get into anything in which to change it. Long distance..oh yeah, I am thrilled!**bg**
John, we tried the click and drag. Nothing. Next I had them try the ctrl escape, it made noise but nothing came up. Any other ideas? (I guess they could send it back to me OR take it into a repair shop.)Thanks!!