Well, lets see, in the way of instruments, we've purchased a twelve string, hammer dulcimer, and two mandolins. So far, all have been exactly as represented. I do highly recommend that on anything of high value/dollar amount, that you make use of I escrow, which is available at a minimal cost. That way, you can see the beast, and if it is unacceptable, you will get your money back once the seller recieves thier merchandise back. Here are a few basic rules: Set your price, and don't exceed it. If you have ANY questions, email the seller. Don't bid until they reply. Do your homework on what the thing is worth. Thus far, have had good experiences. We patronize our local music stores, but being way out in the small end of nothing whittled down to a fine point, the selection is nil. Mail order, and now online, helps alot. Oh yeah, check with your credit card company about fraud online. Ours will cover us for any problems or fraud. If yours doesn't, request it, or change companies. Okay fine?