Took a friend to the ER today, and truly encountered masters of the healthcare profession at every level involved, from check-in, to triage, to history-taking, to diagnostics, to relating to family, to admission, and including almost complete relief of symptoms. Respect? Gold stars. Compassion? Gold stars. Professionalism with relaxed confidence? Gold stars. Skills? Gold stars. Service? Gold stars.

I have been a a LOT of ERs in various capactities, and I have NEVER seen such a wonderful team in operation. It was a shining example of healthcare-- rural in this case-- as it can be done properly and as I am sure is done, day in and day out, even in today's difficult times.

I'll tell more about it when I've gotten a good sleep, but in the meantime-- I just see the faces. Hats off to them all!


Your stories of really excellent healthcare, long-past or more
recently?

~Susan