Interesting Countess - I used that email address and got a message flashed up telling me that it wasn't possible - no problems with going into it via the actual page on the BBC site itself, though. Maybe it was a temporary glitch?

I was interested in the helpful points you have to make there. Hopefully when I emailed them I wasn't "shouting" as such ... I certainly did tell them I thought the actual item itself was interesting and well presented (although I have to admit that I did express disappointment that the initial reaction immediately afterwards was to make the usual jokey comments about a traditional art form).