Yes, I take it I was the Ian mentioned on the programme, as I sent in the email also in this thread. I agree that Fi Glover more or less said, 'I'm so sorry I took the piss out of you that I reserve the right to do it again.' That is not an apology. (It was also bizarre: why mention celebs?!) I thought I might email again but when you're dealing with someone who has such scant respect for you it just doesn't seem like a good use of precious time. I like the feedback idea, though. Here's the website. The Feedback email is, unsurprisingly, feedback@bbc.co.uk