The Mudcat Café TM
Thread #104481   Message #2140134
Posted By: Bev and Jerry
03-Sep-07 - 08:46 PM
Thread Name: Tech: Ink Jet Printer vs. colored paper
Subject: Tech: Ink Jet Printer vs. colored paper
We are using an HP Deskjet 5150 inkjet printer which has always done a good job for us. Yesterday we tried to print some text on bright yellow paper. Whenever we tried, we got either an "out of paper" or "paper jam" message. Although the paper wasn't actually scrunched up or anything like that, it simply would not transport through the printer even though the same text would print fine on white paper of the same weight.

We emailed HP and they told us that our printer would not print on yellow paper. After a second inquiry, they confessed that our printer would not print on any color paper except white.

So, we have two questions. First, has anyone else had this experience? Second, how does the printer even know what color the paper is?

Bev and Jerry