I did a thing at work on Friday, which has had repercussions...

When I'm stressed out, I like to write the problems down on a sheet of paper and mull it over. After a few days, the problems don't seem so bad or else they've resolved - whatever happens, it stops me ripping people's throats out or going into meltdown. That's what I did on Friday. All the problems in our office, the phones, the workload, the distribution, the communication problems... wrote 'em all down and printed out a copy to take home and peruse over the weekend.

Unfortunately, due to trouble with the printers, a copy escaped and found its way into the hands of one of our higher managers. She was not happy, and apparently, due to me leaving early and not being in yesterday, I missed a huge screaming match and subsequent witch hunt.

However... it seems to have had an effect - today is a lot calmer in the office; we've been told that the phone problem we're all suffering from is being resolved sooner rather than later, Post to work is being doled out in a fairer manner and the other problems are being addressed.

Sometimes, the quiet approach is better.

LTS