"then the process escalates and I'll start to make contact re the issue through management or political channels."

And when Andrez has finished putting a dose of salts thru the Australia Council, then there's still

ACMA - indeed all you spam receivers should immediately contact the spam report page at http://submit.spam.acma.gov.au/acma_submit.cgi anyway.

Several other Govt (Federal &State) agencies.

Various Govt Political people - Ministers, local elected Representatives, etc

The Australian Federal Police - if you really think Fraud is being committed...

BTW, some of these games can also be played by non-Australians.

But why should I alone have all the fun?

:-)