Mark, I think I have seen you try to get in (I am tracing connections to my pages as they happen but not keeping records of IP addresses to try and work out what goes wrong for some). If I am right in what I am thinking (I can't think of anybody else who would fit the host name I get, location wise), you are using netscape, entering the hearme page and just getting stuck there with a grey screen.Assuming that is correct, uninstalling an reinstalling Netscape can work but it sometimes fails. The only guaranted solution is to use IE for Hearme.
Jon