'what they did was crass and insensitive - they crossed a line'

What keeps getting put to one side in this debate is the fact that they broke the law!
By making an offensive phone call they broke the law.
But no-one seems to recognise that fact.
As usual with 'celebrities' law breaking is expected & tolerated.
That is the message the BBC is sending out.
If they can send 'prank' offensive messages then why shouldn't the rest of the country join in.
I understand that a large problem in schools is that of 'cyber bullying' i.e. offensive texts & messages.
Glad that woss & bland are doing their bit to uphold the tradition!