I bought my Grand Concert just over a year ago after many hours of discussion with Tim Nicolai.He was more than happy to give me his time and advice me on what route I should take in my quest to learn Guitar. In my view I got exactly what I ordered and was thrilled. My Guitar teacher was so impressed he bought one and so have some of his other students.After six months I had an accident with my Guitar damaging the top, purely cosmetic, but I was gutted. In one of my conversations with Tim I mentioned it and he insisted that he should send a courier to pick it up as they might be able to repair it.In fact what he did was replace the Guitar with a new one and the improved version as well.I did not pay a penny. It is better in every department and I love it to bits.For me Moondog Guitars was a superb company that did what they said they would do!
I went to see Tim Nicolai play a couple of times and he was outstanding,and good company, a true gentleman.
I hope they will be back soon.