Facts

1. This did not happen in a hospital

2. The victim is in her late 70's

3. From the information given she is either housebound or mobility resticted since she couldnt attend the surgery for treatment.

I am so glad you are all obviously so hale and hearty that that the idea of someone being made emotionally fragile enough by illness or injury to feel threatened or made anxious by the actions of a visitor to thier house is aparently beyond comprehension.