Have only just found your thread, friends & I booked and were let down like rest of you. I paid myself so because under £100, never bothered to claim off credit card, but relied on refund as promised, still on Pickering website until very recently. With letter of no refund in dec finally contacted credit co. on advice of consumer direct, consumer part of trading standards. Got same reply, as others, had to be within 100 days of notification of cancellation. My friends paid by debit card and their very helpful bank have sent their claim to visa disputes, even though outside 100 days, and are quite hopeful they will get a refund. We both logged our situation with consumer direct and hope that many other people either have or will do the same, as then trading standards will investigate. As for Big Andy's comment about ccj, this is impossible as the company has ceased to trade, not simply owes money or gone into liquidation, therefore there is no recourse that way. Good luck to us all, I hope our faith in mankind is restored by the realisation of promised tickets and festival.