Kevin,

I hope you get an answer because I know that you sincerely want to give your best here, and you give it unsparingly. I know you will take action to correct anything that needs to be addressed.

You ask how it seems to others... how to respond...

OK. See, that you would care enough to ask tells me all I need to know, on how to view you. I consider any opportunity to communicate with you a fine privilege indeed. And not because of anything you have ever DONE.... except to be as much of yourself as you know how to be. And I know that communication with you is built on a good solid chunk of fine-grained... humanity.

~S~