Roger - the fact that someone "feels" excluded doesn't make a dang bit of difference unless there is intent to exclude.ESPECIALLY when there is active "reachout" going on.
Otherwise it is just in their imagination, and no one, anywhere, is obligated to cater to the delusional fantesies of others. (Note...I am NOT talking about disabilities here or other special needs, where there is sometimes an obvious but overlooked need in order to include. Now if the disabled are DELIBERATELY excluded, that's another story)