Richard makes a fair point.

While this PARTICULAR E-Mail is (apparently) genuine, such is not usually the case.

Received wisdom is that you never give personal details in response to an E-Mail. NEVER!

I only carry out those transactions with:-

1. People or companies I know and trust.
2. People and companies with whom I have directly initiated contact.

And even then, I consider very carefully the possible pitfalls.

Don T.