Lizzie; when you go to the greengrocers, do you swear at them for not having ironmongery? Fitting bath handles etc. is nothing to do with the NHS in most areas, it's a Social Services responsibility. Contact them, ask for an OT assessment (they employ OTs too). Social Care is, of course, means tested (thank you, Margaret Thatcher)so your relative may have to contribute some of the cost.
The reason the NHS is tightening its belt has nothing to do with inefficiency of heartlessness; for that we can thank the bankers who precipitated the recession, and required all the spare cash to stop the system going under (doesn't seem to have stopped them trousering huge bonuses though).
Venting your rage on low paid public servants is counterproductive; lots of money will be spent on investigating your claims and putting silly rules in place that will make it even harder to do their jobs. Please think about what you are doing, and try using the correct channels first.
Tim