Any British citizen who thinks they have a bad deal with Britain's national health care system ought to spend a little time trying to deal with the American health care non-system. A few encounters with health insurance companies, and they'd be back to hugging and adoring NHS, no matter what its occasional warts may (or may not) be.

The whole story as presented strikes me as missing a lot of facts and is heavily overlaid with anger, but having to install a couple of grab-bars in the bath yourself is a lot less life-threatening than having an insurance company you've paid large premiums to for years denying treatment for breast cancer on the basis of a "previous condition" (teenage acne).

You think I'm kidding? It's happened!

Don Firth