OK, so here is THE way to treat your staff.

I worked in Harley Street, as a medical secretary/PA. That was my job, nothing more. But, the two men I worked for were very supportive, loyal, hard working, thoroughly decent people. Within weeks of starting work for them, I got married. They bought me crystal wine glasses. I was stunned.

I worked hard for them, VERY hard...and between the three of us we built up a highly excellent practice, giving life back to patients from around the world.

Pay rise time comes....

"So, what do you think we should pay you, Lizzie?"

"£100,000 and a company car, please!" joked I....and we all laughed together...

"Find out what Dr. so and so's secretary's getting, then pay yourself £1,000 more" said Dr. Spurrell, and Gareth nodded his head in agreement...

Again, I was a bit stunned....


When the Tube Strike was on, I slept on the settee in the Consulting Room, so I'd be there next day, as ever. When they went on holiday I decorated their Examination Room from top to bottom..free of charge...apart from the paint. They didn't know I'd done it until they got back...it wasn't in my job description, but...it needed doing, so I did it.

I did a thousand and one other things that weren't in my job description either. Why? Because they treated me with the utmost respect and kindness.

And that was returned to them a thousand fold.

They knew they could trust me with their lives, if needs be...and vice versa...and THAT is the ONLY foundation that you should want to build a successful business on, not one of control, meaness and distrust.

The current way of thinking stinks.

And thanks, mate...but I am well aware of my intelligence, despite the ridiculing that goes on here. I've ridden over a wall of nastiness...

...and just so's you know...I would never question YOUR intelligence publicly, despite it being more than a little obvious that er.......


Roll over and give in, if you must, but do NOT expect me to join you.

Lizzie - A Woman of Principle!