Definitely nice them to death. . .and listen to them. I am going through a situation with my condo association. I want them to make it possible for me to run a cable connection to the basement and I wish to make it possible to suspend our kayaks from the garage ceiling.
Neither of these is currently possible due to the association's by laws. I attended a meeting to discuss the problem with them and bring a suggestion on how to resolve the issue. At the end of the meeting, I realized that they were just as frustrated at the way the bylaws were set up as I was.
As a result, I worked with them to suggest a generic amendment to the bylaws which will meet all of our needs. They are working with me to get the amendment through.
It often seems to work best if others are treated as though they are sincere in their efforts to do the best they can in a situation.