I raised the question before on here regarding the status of these bods who do the phoning up and threatening.

My guess is that they are self-employed, a bit like vacuum cleaner or double glazing salesmen, getting paid only by results.

I remember looking up the Companies House annual report for PRS and pasting it on a previous thread. They spent millions on "staff salaries" but only had about five bona-fide employees IIRC.

They do a necessary job in some respects, but their tactics stink IMO.