What good is a touring case if, when it breaks, the manufacturer is too flaky to complete the repair in less than a year? Even if it protects the guitar inside?

Two years ago, at aboard a United Airlines flight at the Reno, NV Airport, I watched through the window from my seat on the aircraft, as they de-iced the plane with the luggage carts standing by. My Calton case was upside-down, on the very top of that luggage cart, and the case filled with liquid, damaging the instrument inside.

My Calton case has been in the shop for eight months. I am a touring musician. So, for eight months, now I have been checking my guitar as luggage using the inexpensive Forte case and it's working just fine.

It's a unfortunate when public shame is the only thing that gets a businessperson's attention. The careless and distracted people at Calton Cases of Canada must be reading this thread. Suddenly, without explanation, after months of silence, I have received emails from the manufacturer, informing me they are shipping me the case.

Like I told you, these flaky people simply forgot (again!)

If I had stock in this company, I would sell it today. They obviously won't be in business much longer.