The Mudcat Café TM
Thread #127386   Message #2850095
Posted By: GUEST,Jim at Calton Cases
25-Feb-10 - 03:04 PM
Thread Name: Problems Calton Cases of Canada?
Subject: RE: Problems Calton Cases of Canada?
If anyone has a problem with Calton Cases then they should email me at jim@caltoncases.com

Our business has record sales this month and our new Carbon Composite line is taking off.

If you want to know how Adam made out, his case was fixed and returned (very late), he believed we offered a brand new case last October when we screwed up his repair (yes, sometimes we screw things up). I don't remember that, but regadless sent him a brand new case today.

So now Adam has a new case, his old case and hopefully we can put this behind us.

When we spoke Adam was really helpful in expressing his frustrations and offering positive suggestions. Thanks Adam.

Again - I think that we screwed up and we have more than apologized. If anyone else wants to take something up, please email me.

Jim